Announcement
High quality custom photo puzzles from your photos fast. We turn your photo into a puzzle and we are Made in America. Our puzzles make great gifts for that hard to buy for person and are Perfect for Wedding, Sweet 16, Retirement, Baby Showers, or Birthday. Exceptional puzzles at affordable prices.
www.themissingpiecepuzzle.com
Made In America. In 2015 we were honored by Sams Club and SCORE to be named The American Small Business Champion. Our puzzles were also featured on the TODAY Show TWICE, once for Best Personalized Gifts and also for Best Mothers Day Gift. We have also been featured in their gift guides and we made many puzzles for the Today Show cast and crew. Recently, our puzzle was used as a prop on the Prime Time TV Show ELEMENTARY (Season 6, Episode 2). Most recently, our puzzle was in FARGO, (S4, E1). Our puzzles can be seen on many other streaming shows as well.
(Check out the segments on our Facebook Page at www.facebook.com/themissingpiecepuzzle.com.) It is also rumored, which we cannot officially confirm, that one of our puzzles has made it into space in Spring,2018! How epic is that? We are over the moon about these very cool events with our puzzles.
MADE IN AMERICA WITH QUALITY STANDARDS IN MIND.
We are a personalized photo jigsaw puzzle company and also specialize in making unique Wedding Guest Book Puzzles and high-quality jigsaw puzzles from your photos! We take your most cherished photo memories and turn them into custom photo puzzles that are incredibly fun and make for a great keepsake. Getting Married? Check out our other Etsy Wedding Shop at www.etsy.com/shop/guestbookpuzzles where we offer high-quality Wedding Guest Book Puzzles.
We offer a large variety of sizes, shapes, and piece counts for every age and ability level. Our puzzles range from 4x6 inches with 6 pieces to 500 pieces. Each of our puzzles is handmade for you FAST. We usually make and mail within days of your order, although this timeframe may change during Holiday times.
Made of the best puzzle board in the business, our puzzles are extremely thick, durable, and designed to last. We use professional printers, ensuring that your photos are professional grade. We value what we do and choose to use only the best materials in the industry. We've perfected our puzzles and we absolutely love it when we are compared to others.
So how did we get here? I started this company with the help of my wonderful significant other John, and my amazing and incredible son Artie, AKA, Artman. My son suffers from Autism and it was our goal to see if he could do puzzles. Very long story short, he loves them! We are a small family-owned business and we make incredible puzzles right here in a small town in New Jersey, with lots of smiles on our faces and a glimmer of love in our eye... We really love what we do, have fun while doing it, and we do it well.
We love to talk, so please feel free to contact us with your questions or comments prior to ordering. Thanks so much in advance,
Donna Brown, Owner
The Missing Piece Puzzle Company
http://www.themissingpiecepuzzle.com
www.facebook.com/themissingpiecepuzzlecompany.com
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Reviews
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Damien on Mar 26, 2024
5 out of 5 starsNow I can finish my puzzle
Donna Brown - responded on Mar 26, 2024
That's great! I have some tips and tricks on my blog on how to craft your own missing piece. The link is in the listing!
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Erin on Mar 8, 2024
5 out of 5 starsPuzzle piece replacement set - diy 👍
Donna Brown - responded on Mar 12, 2024
Thank you, Erin, for purchasing our puzzle piece replacement kit. Instructions, tips, and tricks for making your DIY replacement piece are found on our blog! Let's get that puzzle back on the wall...
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Megan on Mar 22, 2024
5 out of 5 starsThe quality is amazing and the pieces were actually a nice size. :)
Donna Brown - responded on Mar 22, 2024
Thanks, Megan, for leaving a. wonderful review for our wedding guest book puzzle. They are quite large and the pieces are also a great size for guests. I hope that you and your guests have fun signing your keepsake puzzle! Please share pics! Cheers! Donna
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Tracie on Mar 2, 2024
5 out of 5 starsExcellent quality and super helpful with service to ensure you are getting what you want
Donna Brown - responded on Mar 2, 2024
Thank you, Trace!
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dirk on Feb 21, 2024
5 out of 5 starsJust what I needed to replace a missing piece in a 2000 piece puzzle
Donna Brown - responded on Feb 21, 2024
I’m happy it worked out for you!
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Sherrie on Feb 13, 2024
5 out of 5 starsIt’s beautifully done, we be a fun change for a guest book
Donna Brown - responded on Feb 13, 2024
I’m so happy that you love it. Beautiful couple….
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Alyssa on Feb 6, 2024
5 out of 5 starsLove the way this turned out. Cannot wait to do this puzzle with my husband!
Donna Brown - responded on Feb 6, 2024
Awesome! I hope you enjoy every romantic moment… Puzzle on…
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raemagbyfitz on Jan 21, 2024
5 out of 5 starsThis puzzle turned my creation into precious art and display for my project! It was perfect when it arrived and I had the greatest customer service. Shipping was quick and communication with the artist was pleasant.
Donna Brown - responded on Jan 21, 2024
Thank you so much for your kind words!
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Sheila on Jan 21, 2024
5 out of 5 starsSoft fabric and beautiful colors - I love this scarf!
Donna Brown - responded on Jan 21, 2024
Thank you! This is made in my shop with the help of my son who is differently abled. We wear ours everywhere and always receive compliments… Thank you for your kind words!
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Charles Raney on Jan 17, 2024
5 out of 5 starslooks great just what I needed
Donna Brown - responded on Jan 17, 2024
awesome! Please check out our blog post on how to make a replacement piece! Donna
About themissingpiecepuzzl
Amazing Custom Photo Jigsaw Puzzles and Guest Book Puzzles ... and it all started with the ArtMan.
Shop members
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Donna Brown, Puzzle Queen
Owner, Overseer Of Everything Beautiful..., Maker
I absolutely love to have fun, and making puzzles is FUN! A teacher of 28 years, a Mom of the best kid in the world, and owner of The Missing Piece Puzzle Company, life tends to get busy... and I love it!
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ArtMan
My Inspiration, Assistant
Artie is the reason that I started my company and that it continues to flourish... He is absolutely the coolest kid in the land and a Gentleman in the making! His new love of camping takes us on adventures that make us smile. Love him to pieces.
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Ellie
Puzzle Dog
The sweetest and sassiest dog in the neighborhood, Ellie is our dedicated watcher!
Shop policies
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Privacy
This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
INFORMATION I COLLECT:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a personalized puzzle, for example) if you contact me directly.
THE LEGAL BASE FOR INFORMATION COLLECTED:
The General Data Protection Regulations (May 2018) (EU) (known as GDPR 2018 throughout the rest of this Policy) requires that I explain the legal bases I rely on to collect, use, and share your personal information. This may include a buyer’s affirmative consent to receive marketing messages, compliance with legal obligations, and a seller’s use of the personal information in their legitimate interests (improving their services, for example). Throughout this privacy policy, I will explain where and why I rely on these different legal bases
WHY I NEED YOUR INFORMATION AND HOW I USE IT:
I rely on a number of legal bases to collect, use and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by UK tax law; and
• as necessary for my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
(a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and
(b) compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
INFORMATION SHARING AND DISCLOSURE:
The GDPR (2018) requires that I disclose the details of any personal information I share with third parties.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you with my services and to comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (i.e the USPS). I will share your personal information with these third parties, but only to the extent necessary to perform these services. I also ship via Shipstation, a third party app, who is compliance with the GDPR (2018) regulations. Further, I may share your reviews with my shop on Shopify product pages, through my Facebook pages, through Instagram or other social media that you have left for me through Etsy.
• Business Transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms, and policies;
(c) prevent, investigate and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers or others.
DATA RETENTION:
The GDPR (2018) requires me to disclose the period of time during which I will store personal information.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements. I generally keep your data for the following time period: 10 years (this is a requirement of The Internal Revenue Service in the USA).
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU:
GDPR (2018) requires me to disclose whether I transfer personal information outside of the USA and the legal bases I rely upon in order to do so, such as consent and contractual necessity.
The only circumstance in which I would transfer personal information out of the United States of America would be for delivery purposes through trustworthy services such as the USPS or similar postal services.
Any other information will only be held by Etsy itself, Facebook, Instagram, Shopify, Shipstation, Google Analytics, and for that purpose you should refer to their Privacy Policies.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of or delete your personal information. Apart from in case of exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
• Object. You can object to:
(a) my processing of some of your information based on my legitimate interests; and
(b) receiving marketing messages from me after providing your express consent to receive them.
In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU or are a citizen of the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
HOW TO CONTACT ME:
For purposes of EU data protection law, I, Donna Marth-Brown, am the data controller of your personal information. If you have any questions or concerns, you may email me at:
donna [!at] themissingpiecepuzzlecompany.com
Alternatively, you may mail me at:
The Missing Piece Puzzle Company, c/o Donna Marth-Brown, PO Box 408, Richland, NJ 08350, USA.
In circumstances where a customer contacts me in order to access, correct or delete personal information which is held by Etsy themselves, I will request that the customer contact Etsy directly.
More information
Frequently asked questions
What is the best way to write on my puzzle pieces?
We specially purchase a very light colored 100% recycled board for our customers, specifically for our Wedding Puzzles. It is a light grey/white color and pens and markers are easily readable. We do offer options on the backing of the puzzle so we've made suggestions based on your choice of backing.
REGULAR BACKING: If you are writing on the back of a puzzle piece with our regular backing we recommend that you use a medium-point pen, such as a ballpoint pen. Puzzles are porous and markers may bleed.
WHITE BACKING: We recommend that you write with medium point pens, as puzzles are porous. Sharpie markers with a medium/large tip work very well and look amazing when complete.
Please avoid gel pens and fine-tipped writing instruments.
ADDING A PHOTO TO THE ORDER:
If you have purhased a puzzle with a photo, here are the steps that will guide you through the process.
1. Choose a photo that is print-ready, has the proper resolution and has been cropped to fit into the size of the puzzle that you purchased.
2. Upload the image to Etsy using the "Attach Image" button at the bottom of the conversation box. If you have difficulties, contact us.
We usually print immediately or within an hour when we receive your photo so be sure to carefully upload your desired photo.
SENDING A PROPER PRINT-READY PHOTO
A great puzzle starts with a great photo. We have many requests from customers to check photos but occasionally it is not possible for us to do because of order volume, such as the Holiday Season, It is always recommended to send us the highest resolution possible when ordering and to have the image cropped to size prior to submission.
CELL PHONE PHOTOS: Your photo file from a cell phone should be downloaded as "Actual or Original" size for the best results.
HIGH-RESOLUTION photos from a professional photographer are always preferred.
CHECK THE IMAGE: Right-click into the image, scroll down to Properties, then look at dpi and pixels. DPI 96 recommended. PIXELS 1000+ are minimums for up to 16x20 inches. 3MB files for 20x30 inches.
How to assemble a Numbered Puzzle
First, place a piece of cardboard or a cookie tray on a table, as this is what you will assemble your puzzle on. You will need to flip the puzzle over after you assemble and this is the easiest way to achieve this once assembled.
Next, turn all of the puzzle pieces so that the back is facing up. You should have the numbers facing you and all to the bottom right-hand corner. When we number our puzzles, we number in the bottom right-hand corner of the piece in numerical order.
Now you are ready to assemble. Simply take each piece and go in numerical order, making sure that the numbers are all in the bottom right-hand corner of the piece. That's it! Carefully flip the puzzle when complete and enjoy...
Why you should purchase your puzzle from us. Helpful hints on choosing a quality puzzle company.
Not all puzzles are created equal. Don't be fooled by the price of a puzzle or the impressive piece count that is listed. Some companies give the industry a very bad name with their terrible product, thin board and poor print.
What to look for:
* Look at the size of the finished puzzle vs. the piece count. Is that 500 piece puzzle only 4x6 inches or does it have a finished size of 16x20 inches? Many companies hide their finished size in order to trick buyers into believing that they are getting a giant puzzle, only to find that they are getting a small puzzle with a billion small pieces. If the finished size isn't listed, ASK. Quality companies list their finished sizes and don't try to hide this detail.
*Thick puzzles are best!
MINIMUM Recommended Resolution for Photo Submissions
The following are the MINIMUM recommended resolutions based upon finished sizes of puzzles. As always, the higher the resolution, the better the puzzle.
4x6 puzzles: 640x480 pixels minimum with 72 dpi
8x10 puzzles: 636x1024 pixels with 72 dpi
16x20 puzzles: 1600x1200 with 72 dpi
20x30 puzzles: 2048x1536 with 72 dpi
Pixels can be checked by right-clicking into the photo, scrolling down to the Properties section, then looking at the pixels. The dpi that is higher than 72 will produce a better photo with the need for fewer pixels. Remember, these are MINIMUM recommendations.
You can also check some of the listing photos for suggested resolution guides that will tell you how your photo will turn out based on size and submission.
How To Store Your Puzzle
Puzzles contain cardboard materials and should always be stored in a cool and dry place. Moisture, humidity, and sunshine are not a puzzles friend and should be avoided. If you are hanging a puzzle, please keep it out of direct sunlight. If storing your puzzle in a box, please avoid moist areas.
Seller details
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